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Terms of Use

Website Policies

Welcome to the website of"Sacheti Exports"). We provide information to you on this site subject to the following conditions. If you visit or shop at this website, you must accept these conditions. Please read them carefully. All information provided on this website is subject to change without prior notice. While efforts have been made to make this website helpful and accurate, due to the open nature of this website, and the potential for errors in the storage and transmission of digital information, Sacheti Exports does not warrant the accuracy of information contained on this website. All information should be verified prior to purchase.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Sacheti Export or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Sacheti Export and protected by international copyright laws.


Sacheti Export graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Sacheti Exports. Sacheti Export trademarks and trade dress may not be used in connection with any product or service that is not Sacheti Export, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sacheti Export. All other trademarks not owned by Sacheti Export that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Sacheti Export.

Purchasing Terms & Conditions

Each shipment of products by the Seller shall be governed by these terms and conditions notwithstanding any other specific Terms & Conditions of our Manufacturers.


Some of the products listed on the Web Site may only be available in limited quantities and may not be available after all stock of an item is sold. When an item is no longer available, we take reasonable steps to remove that item from the website in a timely manner. Many products listed on the Web Site are also available in The Tile Shop’s retail stores, but certain items listed on the Web Site may not be available in all of The Tile Shop’s retail stores. Further, certain promotional prices listed on the Web Site are internet-only specials and do not reflect the prices at The Tile Shop’s retail stores.

You understand and agree that stone is a natural product subject to variations in size, color, shade, veining, texture, and polish. These variations are what make natural stone unique. Displays on the Web Site are intended to convey the characteristics of a certain type of stone, but variations will occur. You understand that the product’s conformity to a display is not assured.

We reserve the right to refuse, limit, or cancel any order placed on the Web Site. These restrictions may include orders placed by or under the same customer account or the same credit card and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that appear, in our own sole discretion, to be placed by installers, dealers, resellers, or distributors. If we refuse, limit, or cancel an order, we will attempt to notify you, through electronic mail, telephone communication, or otherwise, using contact information provided by you.

Sacheti Export only will save Design Studio projects and project templates for a period of six months. The Tile Shop shall not be responsible if Design Studio projects and/or project templates are altered, lost or destroyed for any reason. Sacheti Export does not represent or warrant that the ultimate product of Design Studio projects or project templates will be as shown in the project or project template or Design Studio application.

In the event that any product is listed with an incorrect price due to any error, Sacheti Export shall have the right to cancel any orders placed for any incorrectly priced items. The Tile Shop shall have the right to cancel any such orders regardless of whether a credit card has been charged. If a credit card has already been charged for any such purchase and that order is cancelled, Sacheti Export will issue a credit to the credit card account.

You understand and agree that you are solely responsible for maintaining the confidentiality of any passwords associated with your use of the Web Site. You agree that you are responsible for any purchases made under your account. If you become aware of any unauthorized use of your account, you must immediately notify Sacheti Export Customer Service.

Terms of Payment

All remittances must be made to the order of Sacheti Exports in legal currency. Sacheti Exports reserves the right to require proof of Customer’s ability to pay prior to shipment of an order. If such evidence is not supplied, an order can be cancelled or credit earlier granted can be withdrawn.


All sales are final and no returns are allowed. If an exception is made for the return of normally stocked materials, a 25% restocking fee will be charged and only full cartons will be accepted. Customer to pay for any return freight. All special orders are non-cancelable, non-returnable, and non-refundable.

Sample Policy

Product samples may not be an exact match to supplied materials due to variations in batch manufacturing (similar to carpet colors or other textiles manufactured in batches). A sample product in a is merely a representation of a product. This means the supplied materials may have slight differences in color, shade, and/or surface appearance.


Other than personally identifiable information subject to Web Site’s Privacy Policy, any information, suggestions, ideas, concepts, know-how, techniques, or other communication you post or transmit to the Web Site in any manner ("User Communication") are and will be considered non-confidential and non-proprietary. Therefore, do not transmit to the Web Site any information, suggestions, ideas, concepts, know-how, techniques, or other communication you wish to be kept confidential or for which you expect or wish to receive acknowledgement, attribution, or compensation of any kind. You hereby grant us royalty-free, irrevocable, worldwide license to use, reproduce, copy, transmit, distribute, and prepare derivative works based upon any User Communication in any and all media for any and all commercial and non-commercial purposes without the need for acknowledgement, attribution, or compensation. You warrant to us that you are legally entitled to transmit User Communications to the Web Site and have all necessary permissions, licenses, and consents from any necessary third-parties. We may, but are not required to monitor or review any User Communications; however, we have no obligation to use, return, review, or respond to any User Communications. We have absolutely no liability related to any User Communications, including, but not limited, to any liability arising out of intellectual property laws, defamation laws, privacy laws, obscenity laws, or otherwise. We reserve the right to remove any or all User Communications in our sole and absolute discretion.

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